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Senior software engineer develops full-stack quantum computing platform including APIs, SDKs, calibration infrastructure, and job scheduling systems.
At Atom Computing, we build quantum computers using arrays of optically trapped neutral atoms that will empower customers to achieve unprecedented computational breakthroughs. Join a world-class team of scientists, engineers, and business professionals to advance the state-of-the-art in quantum computing.
Atom Computing is looking for a Senior Software Engineer to implement the quantum computing platform. In this role, you'll work across the full stack to deliver the platforms and applications that give our customers access to our quantum computers, while accelerating the development of our next-generation systems. Your work will span quantum job compilation, quantum error correction, instrument calibration, and experimental data management â touching the layers of the stack where physics meets production software. You'll collaborate closely with a talented, tight-knit team of engineers and physicists, reporting to the Software Engineering Manager. This is a rare opportunity to work at the intersection of deep science and engineering.
Candidates will also be considered for Atom's location in Boulder, CO and Austin, TX. Under exceptional circumstances we may allow the position to be fully remote.
\nAtom Computing provides a wide variety of perks and benefits, including fully paid medical, dental, and vision insurance for our employees and their dependents. Additionally, unlimited paid time off, 401K company matching, short- and long-term disability, FSA, dependent care benefits, and life insurance. We also offer drinks, snacks, and catered team lunches in our offices, every day!
The base salary range for this position is between $140,000 - $185,000, commensurate with experience. In addition to salary, we offer an annual bonus and equity in the company.Â
Leads cloud infrastructure migrations and modernization initiatives on AWS, managing ECS/Fargate deployments and infrastructure-as-code implementations for a multi-tenant SaaS platform.
Headquarters: Prince Edward Island/HQ / Halifax, Nova Scotia / Newfoundland & Labrador / Nova Scotia / Ontario
The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America RecipientTo apply: https://weworkremotely.com/remote-jobs/sprypoint-devops-engineer-iii-transformation-focus
Freelance apparel designer who owns the design process from concept through final product, creating branded apparel across men's, women's, and kids' categories while collaborating with cross-functional teams.
Most companies claim to have the best people. We say to them, âKeep dreaming.â Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. Itâs our people that make BDA the top global Merchandise Agency to work for.
Location: Woodinville, WA
BDA is seeking a highly creative and commercially minded Freelance Apparel Designer to help bring innovative, brand-right product concepts to life across menâs, womenâs, and kidsâ categories. This role is ideal for a designer who can blend trend, storytelling, technical expertise, and practical product development to create apparel that is both exciting and executable.
In this role, you will own the design process from concept through final product, partnering closely with Sales, Merchandising, Sourcing, Product Development, Fit, and cross-functional stakeholders to develop breakthrough apparel and graphic assortments that align with client brand standards, business goals, and customer needs. You will help shape products that go beyond âputting a logo on apparelâ â creating thoughtfully designed, custom product experiences that support some of the worldâs most recognizable brands.
The right person will bring strong apparel design experience, technical design knowledge, material and textile expertise, and the ability to present creative concepts with confidence. You will thrive in a collaborative, fast-paced environment where innovation, commercial viability, and client impact all matter.
BDA is a global leader in branded merchandise, helping some of the worldâs most recognized companies create meaningful connections through product, experiences, and brand storytelling. We are passionate about creating moments that matter â whether through custom merchandise, apparel, collectibles, promotional products, or fully integrated brand programs.
As we continue to grow, we are looking for creative, collaborative, and product-obsessed talent who want to help shape whatâs possible in the branded merchandise space.
The Apparel Designer will create innovative, commercially viable apparel products across knits, wovens, tops, and bottoms for menâs, womenâs, and kidsâ categories. This person will lead design from concept through final product, partnering across teams to ensure each product reflects strong design thinking, client brand expression, technical accuracy, and manufacturability.
This is a hands-on creative role for someone who understands apparel construction, materials, fit, graphics, costing, and production realities â and who can use design to solve both creative and business challenges.
⢠Innovative Design Thinking: Create breakthrough products across various categories, including knits, wovens, tops, and bottoms in all departments, Menâs Womenâs, and Kidâs.
⢠Design Development: Lead the design process from conceptualization to final product, ensuring excellence in performance, function, and aesthetics.
⢠Collaborative Problem-Solving: Partner with Sales, Merchandising, Sourcing, Product Development, Fit, to ideate, refine, and evolve design concepts, always pushing the boundaries of whatâs possible.
⢠Pressure-Test Assumptions: Oversee the design process by conducting wear-testing, validation, and material development, ensuring each idea is tested rigorously and refined to meet client standards.
⢠Storytelling & Communication: Prepare compelling presentations that communicate the innovation behind your designs-crafting narratives, toolboxes, and frameworks that bring your concepts to life for key stakeholders.
⢠Development & Knowledge Sharing: Share your expertise with teammates, helping them grow and develop their own design skills. Foster a collaborative, knowledge-sharing environment that elevates the entire team.
⢠Drive Commercial Success: Focus on creating commercially viable innovations that resonate with our clientâs needs and strategic business goals.
⢠Brand Expression: Create compelling designs and graphic assortments that are innovating, while staying true to branded client guardrails.
⢠A deep passion for creating innovative products that appeal to clients
⢠Using creative design to solve product cost limitations
⢠Expertise in product construction, trims, materials, and apparel manufacturing with a keen eye for the finest details.
⢠A collaborative mindset, eager to work across teams to bring your ideas to life.
⢠Experience in leading the design process from concept to final product including costing, graphic creation and material development.
⢠Strong communication skills with the ability to present complex ideas in a clear, inspiring way to internal teams and external clients.
⢠A commitment to continuous learning and knowledge sharing to help elevate the teamâs collective talent
⢠Apparel Design Experience
⢠Material/Textile
⢠Technical Design
⢠Pattern and fit
⢠Manufacturing and production
⢠Adobe Creative Suite
⢠Prototype fitting
⢠AI tools - prompting and knowhow
⢠Technical drawing and specification package creation
⢠Presenting creative concepts
This is an opportunity to design apparel that does more than follow trends â it helps brands create meaningful moments with their customers, employees, fans, and communities. At BDA, apparel design sits at the intersection of creativity, brand storytelling, product innovation, and commercial impact.
You will have the opportunity to partner with passionate product, sales, sourcing, and merchandising teams while designing for recognizable brands and client programs that reach real people in memorable ways. This role is perfect for someone who loves the creative process, understands how to make great ideas manufacturable, and wants to see their designs move from concept to tangible product.
At BDA, you will be part of a culture that values collaboration, continuous improvement, creativity, and people who bring fire in the belly to what they do.
Why BDA?
BDA is a place where creativity, partnership, and customer care come together. For more than 40 years, we have helped some of the worldâs most recognized brands create memorable experiences through branded merchandise, gifting, and custom programs. We are proud of the work we do, the relationships we build, and the people behind it all. At BDA, you will find a team that values collaboration, innovation, and a âget it doneâ mindset â while still making space for creativity, growth, and meaningful impact.
Our Core Values:
Want to learn more? So much to explore
#LI-AH1
#LI-Hybrid
We are pleased to share the base hourly range for this position is $55.00 to $57.00 per hour. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDAâs total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
BDA is more than a workplace - itâs a family. For more than four decades weâve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Connect With Us! Not ready to apply? Connect with us for general consideration.
For more information:
www.bdainc.com
For information about BDAâs privacy policy for job applicants click here.
Must be 18 years or older to apply.
Builds and optimizes paid social, search, and programmatic campaigns for 50+ clients while managing budgets, reporting metrics, and maximizing ROI across regulated industries.
About Constellation:
Constellation is a cutting-edge AI solution that empowers highly regulated and complex industries with the insights and content they need to fuel their business. Specializing in industries such as healthcare, automotive, insurance, and finance, our powerful data/AI insights tools inform the creation of compliant content at scale. We enable our customers to harness their data and streamline the creation of localized, personalized content. A global, NYC-based company, Constellation has been revolutionizing marketing technology and data intelligence in order to drive exponential growth since its founding in 2016.
Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform.
About the Role: As a Growth Specialist, youâll be at the forefront of driving success for a rapidly expanding company, crafting and executing paid social, paid search, and programmatic campaigns that propel client objectives forward. From optimizing campaigns to delivering strategic insights, youâll be instrumental in maximizing ROI for clients across verticals. This role offers an exhilarating opportunity to make a significant impact, managing local, regional, and national campaigns for a diverse portfolio of 50+ clients, while collaborating closely with internal teams to ensure client satisfaction. If youâre ready to unleash your creativity, analytical prowess, and passion for digital marketing in a fast-paced environment, this is your chance to thrive and contribute to something extraordinary. This is a full-time, hybrid role based out of our headquarters at One World Trade Center, with in-office days on Tuesdays, Wednesdays, and Thursdays.
Role Responsibilities:
Job Requirements:
Nice to Haves:
Other Job Information:
This job description is not all inclusive. Constellation reserves the right to amend this job description at any time.
Benefits at Constellation:
Diversity & Inclusion:
Constellation is an Equal Opportunity Employer, committed to providing a diverse and inclusive environment. Here at Constellation we donât discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.
If you need an accommodation during any part of the interview process, due to a disability, please let your dedicated Talent Partner know.
Compensation Package:
The total compensation package is made up of base compensation, equity, and benefits
New York City: $70,000
#LI-Hybrid: hybrid positions
Senior Technical Manager leads wastewater engineering projects from design through operations, mentors junior staff, and grows the regional wastewater team.
Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.
Whatâs in it for you:
Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact â driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.
Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)
This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional onâsite presence on an asâneeded basis.
Travel: 20%
Who are we looking for:
The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curranâs wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.
$160,000 - $190,000 a year
This positionâs anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.
Group A (San Diego, CA) = $160,000 - $180,000
Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000
#LI-TB1
Mutual Dispute Resolution (MDR)
As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.
What this means:
AS PART OF THE APPLICATION PROCESS, YOUâLL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.
đ Review the full agreement here:Â Mutual Dispute Resolution Agreement
Employee Support & Benefits
Retirement Savings:
Time away from work:
Coverage and support for your needs and well-being:
Workplace Information
E-Verify Participation
Woodard & Curran participates in the U.S. Department of Homeland Securityâs E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.
đ View required Right to Work and E-Verify posters here.
Equal Employment Opportunity & Accessibility
Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.
đ View our Equal Employment Opportunity Policy
đ View the âWorkplace Discrimination is Illegalâ poster
Inclusion & Belonging
We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.
As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.
Recruitment Agency Policy
We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.
Text Message Communication Notice:
To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying âSTOP.â
Terms, Privacy & Use of AI in Hiring
đ Woodard & Curran Terms of Use
đ Woodard & Curran Privacy Statement
We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior CSM manages enterprise customer accounts post-implementation, driving adoption of AI-powered contact center platform and ensuring long-term ROI and customer satisfaction.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about?
After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customerâs trusted advocate within NiCE CX.
The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.
Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.
The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.
Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.
The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.
How will you make an impact
Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes
Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria
Drive adoption and value realisation, including AIâdriven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI
Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations
Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA
Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers
Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends
Gain a deep understanding of each customerâs environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact
Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps
Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience
Support customers through goâlive and postâgoâlive phases, building confidence and momentum as they mature in their use of the platform
Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio
Travel up to 25â30% to support customer success activities
Have you got what it takes?
Bachelorâs Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience
6+ yearsâ experience in Customer Success, Technical Account Management, Service Delivery, or similar customerâfacing roles within SaaS, telecommunications, or contact centre environments
Strong ability to translate technical and AIâdriven capabilities into business value and outcomes
Excellent analytical, problemâsolving, and customer engagement skills
Proven experience managing multiple customer accounts simultaneously
Excellent communication skills, both verbal and written
Ability to work effectively in a fastâpaced, customerâcentric environment
Proficient in Microsoft Office applications
Able to work independently with minimal supervision
Strong working knowledge of contact centre platforms, functionality, and design
Experience balancing technical discussions while maintaining strong executiveâlevel business relationships
You will have an advantage if you also have:
Understanding of networking, VoIP, and contact centre infrastructure
Knowledge of TCP/IP, SIP signalling, and telecommunications architecture
Familiarity with databases, SQL concepts, or scripting fundamentals
Experience with AI, analytics, automation, or digital CX technologies
Analytical, inquisitive, serviceâoriented mindset with a collaborative approach
Experience working across complex customer environments and stakeholder groups
Whatâs in it for you?
Join an ever growing, market disrupting, global company where the teams â comprised of the best of the best â work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.
If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Principal CSM manages enterprise customer relationships post-sale, drives platform adoption and ROI, and serves as the main point of contact for strategic account success.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about?
After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customerâs trusted advocate within NiCE CX.
The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.
Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.
The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.
Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.
The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.
How will you make an impact
Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes
Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria
Drive adoption and value realisation, including AIâdriven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI
Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations
Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA
Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers
Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends
Gain a deep understanding of each customerâs environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact
Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps
Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience
Support customers through goâlive and postâgoâlive phases, building confidence and momentum as they mature in their use of the platform
Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio
Travel up to 25â30% to support customer success activities
Have you got what it takes?
Bachelorâs Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience
6+ yearsâ experience in Customer Success, Technical Account Management, Service Delivery, or similar customerâfacing roles within SaaS, telecommunications, or contact centre environments
Strong ability to translate technical and AIâdriven capabilities into business value and outcomes
Excellent analytical, problemâsolving, and customer engagement skills
Proven experience managing multiple customer accounts simultaneously
Excellent communication skills, both verbal and written
Ability to work effectively in a fastâpaced, customerâcentric environment
Proficient in Microsoft Office applications
Able to work independently with minimal supervision
Strong working knowledge of contact centre platforms, functionality, and design
Experience balancing technical discussions while maintaining strong executiveâlevel business relationships
You will have an advantage if you also have:
Understanding of networking, VoIP, and contact centre infrastructure
Knowledge of TCP/IP, SIP signalling, and telecommunications architecture
Familiarity with databases, SQL concepts, or scripting fundamentals
Experience with AI, analytics, automation, or digital CX technologies
Analytical, inquisitive, serviceâoriented mindset with a collaborative approach
Experience working across complex customer environments and stakeholder groups
Whatâs in it for you?
Join an ever growing, market disrupting, global company where the teams â comprised of the best of the best â work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.
If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Develops and executes go-to-market strategies with strategic partners, enabling agencies and SaaS companies to scale Duda's platform offerings.
Position Title: Sr Partner Marketing Manager
Reports to: CRO
Office Location: Louisville, CO
Work Arrangement: Hybrid (Tues, Wed, Thurs in-office)
Duda is a leading website platform for professionals, helping agencies, SaaS companies, and web teams build and manage high-quality websites at scale. Our flexible platform combines powerful design, collaboration, automation, and AI capabilities to help customers work faster and grow smarter. With teams across the US, Israel, Canada, Brazil, and the UK, we are building a collaborative, forward-thinking company focused on innovation, growth, and impact.
At our core, we embrace a collaborative and innovative culture that empowers teamwork, creativity, and ongoing learning. In Colorado, we provide a flexible hybrid work environment and are proud to have received multiple âBest Places to Workâ awards.
Duda is looking for a strategic and execution-oriented Channel Marketing Manager to join our growing team in Colorado. In this role, you will work closely with our strategic partners and Strategic Account Managers to help bring Dudaâs latest technology and solutions to market.
You will play a key role in enabling large media agencies and Vertical SaaS companies that serve SMBs to successfully package, position, and scale their offerings powered by the Duda platform. This role sits at the intersection of partnerships, marketing, sales enablement, and go-to-market strategy.
Our partners are located all over the world, with a primary presence in Europe and the United States, as well as growing ecosystems in Latin America (LATAM) and the Asia-Pacific (APAC) region.
The ideal candidate is highly collaborative, commercially minded, and passionate about helping partners succeed. You will work directly with partner GTM teams â including marketing, sales, enablement, and product marketing stakeholders to build scalable go-to-market programs, optimize offerings, and drive mutual growth.
To be successful in this role, you must have a deep understanding of SaaS and Agency go-to-market motions, partner ecosystems, SMB-focused solutions, and the ability to translate product capabilities into compelling business value.
We understand that experience comes in many forms. Even if you donât meet every qualification listed, we encourage you to apply if you believe youâd be a great fit for the role.
We offer a competitive and comprehensive compensation package, including base salary, health benefits and equity. We ensure equal pay for equal work and value diversity and belonging. While compensation offers will ultimately be based on the candidateâs skills and experiences, the range you can expect for this position is $150,000 to $180,000.
Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).
Duda is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.
Principal front-end engineer leads web platform architecture and performance optimization for Canva's browser-based product, focusing on server-side rendering and modern React patterns.
Join the team powering the foundation of Canvaâs world-class user experience.
Hey, gâday, mabuhay, kia ora, ä˝ ĺĽ˝, hallo, vĂtejte!
Thanks for stopping by. We know job hunting can be a little time-consuming, and youâre probably keen to find out whatâs on offer, so weâll get straight to the point.
Where and how you can work:
Our flagship Sydney campus is uniquely Canva - an extension of our Surry Hills neighbourhood. Itâs a thoughtfully designed space with plenty of room to collaborate, focus, and connect.
This role is based in Sydney, and weâre looking for someone who calls it home. Our hybrid way of working gives you the flexibility to work remotely, and to come together on campus for meaningful in-person collaboration and connection when it matters most. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What youâd be doing in this role:
As Canva scales change continues to be part of our DNA. But we like to think thatâs all part of the fun. So this will give you the flavour of the type of things youâll be working on when you start, but this will likely evolve.
Web Platform owns how Canva loads, renders, and runs in the browser. Every product team at Canva builds on top of what this group ships. Every user who opens canva.com sees the work of this team in the first few hundred milliseconds of their experience. Our ambition is to load the first page in under two seconds, and weâre not there yet. Getting there is one of the most interesting frontend engineering problems in the company.
The strategic bet is rebuilding how the web product is served. Server-side rendering. React Server Components. Reducing round trips between the client and the backend. A modern offline strategy that loads a minimal editor when the network drops. The kind of frontend architecture that takes a mature, complex product and makes it feel instant on every device a user might pick up.
Thereâs a second reason this work matters now. As Canva scales toward a billion monthly active users, performance becomes a defining property of the product. The architecture decisions made in this role will outlast most of the systems built on top of them.
At the moment, this role is focused on:
Owning the technical direction for the web platform: Set the architecture for SSR, React Server Components, and the shape of how pages get assembled and served. Define what good looks like and bring the rest of the frontend specialty with you.
Performance at Canva scale: Drive the path to sub-two-second first page load. Build the measurement, the observability, and the engineering discipline that makes performance a property of the platform, not a quarterly project.
Influencing the broader frontend specialty: This work touches every frontend engineer at Canva. Youâll be defining the patterns the frontend specialty adopts, authoring design documents, working prototypes and migration guides that make the new architecture the obvious default. Youâll work across product orgs to shape how teams organically transition to modern frontend practices, with the credibility to bring people along rather than mandating change.
Leading with code, not whiteboards: Canva doesnât have an architecture function â Principal engineers stay hands-on. You wonât ship every line, but youâll live in the code and push commits.
Owning the offline and resilience story: What happens when the network drops, the device is slow, or the user is on the other side of the world. Define how the product responds gracefully across the full range of real conditions.
Sparring with strong peers: Youâll join a small group of Principal and Staff engineers shaping how Canvaâs frontend works. The bar is high. The work compounds.
Influential Individual Contributor: No direct reports. But every Staff engineer in Web Platform routes their architectural decisions through you. How you operate sets the standard others reach for.
What success looks like. First page load times reach the bar across every device and every geography users open Canva from. Performance is a property of the platform that holds even as the product grows, not a number we chase in quarterly cycles. The patterns set by this role are adopted across the frontend specialty as the default way to build.
Youâre probably a match
Weâd love to hear from you if you fit one or more of these. You donât need to meet all of them, but the more the better â and if you join the team, weâre invested in helping you grow.
React at depth: Not just a user of React, you understand how React is built. Reconciliation, rendering, the server component model, the hooks model. Youâve shaped React decisions at scale, ideally with open-source contributions or production work that pushed the frameworkâs limits.
Performance at scale: Driven measurable performance gains on a complex, mature web product. You know how to measure what matters and how to filter the noise. Bonus if youâve shipped server-side rendering or React Server Components in production.
Principal altitude: Youâve owned problems where the right answer didnât exist when you started. You found it through prototyping and measurement, not a design doc written upfront.
Org-wide influence: Youâve shipped something foundational on a mature product - a bundler migration, an SSR rollout, a rendering model shift - without disrupting the teams building on top of the platform. You cut through the noise and bring a large number of leaders to consensus on a clear and compelling technical direction.
Active individual contribution: Youâre still writing and committing code on a day-to-day basis.
AI fluency: Used agentic orchestration in real work. Have a view on what changes for frontend engineering when AI is a daily part of the workflow.
Technical knowledge
React internals: Reconciliation, the rendering model, server components, suspense
TypeScript depth: Production-grade fluency, not surface familiarity
SSR and RSC: Server-side rendering and React Server Components in production
Frontend-backend communication: How pages get served, how requests get batched, where the round trips live
Performance measurement: Real User Monitoring, synthetic testing, the metrics that matter
Offline resilience: Progressive enhancement strategies for complex web applications
Deep fundamentals: Engineering fundamentals from a CS background, including data structures, complexity, the hard parts
Nice to have
Open-source contributions: React, Next.js, or the broader frontend ecosystem
Live migrations: Experience evolving a complex frontend product without disrupting the teams building on top of it
Edge runtimes: Cloudflare Workers, Fastly, or equivalent
Backend partnership: Cross-functional work with backend platform teams on the request/response contract
About the Group
This role sits in the Client Platform Group, where our mission is to ensure a delightful experience for every user on every device. Client Platform owns the foundations that every product team builds on, including Web Platform, Mobile Platform, and the user-facing surfaces of the product. Hundreds of millions of users sit on top of what this group ships. Every Canva product runs on it.
Whatâs in it for you?
Achieving our crazy big goals motivates us to work hard â and we do â but youâll also enjoy moments of magic, connection, and fun throughout life at Canva. We offer:
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills, and passion, as well as how you enhance Canva and our culture. When you apply, please share your pronouns and any adjustments you might need during the interview process. We celebrate all kinds of skills and backgrounds â even if you donât tick every box, we want to hear from you!
Interviews are conducted virtually.
Own technical SEO and generative engine optimization strategy, running experiments and building dashboards that drive organic traffic and AI-powered search discovery.
As our SEO/GEO Content Manager, youâll own and execute our organic growth engine at a pivotal moment in search. Traditional SEO, Generative Engine Optimization (GEO), and AI-driven search are converging â and we intend to be at the front of that curve. Youâll be responsible for ensuring our brand is discoverable, authoritative, and continuously growing in traffic and business impact across Google, AI-powered search experiences (ChatGPT, Perplexity, Google AI Overviews, Claude, and others), and emerging platforms.
This role is a rare opportunity to operate at the very cutting edge of SEO, GEO, and online marketing. The right person will become a world class subject matter expert within 12â18 months. This is an analytical, technical, and highly experimental role. Youâll bring rigor to everything you do, design clean experiments, instrument them well, and let data drive every decision. Youâll work cross-functionally with marketing, product, engineering, and external collaborators to ship fast and learn faster. Good writing skills are also a requirement, though secondary to analytical skills. Please note this is a hybrid role with in-office expectations 2 days/week in our Larkspur, CA office.
In the United States the range is typically a salary of $95,000 to $110,000 + bonus + equity + benefits. The range provided is Shopmonkeyâs reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
In 2022, Shopmonkey was named #4 on Forbesâ annual ranking of Americaâs Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of Americaâs Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
Functional Business Analyst bridges business and implementation teams during a retail planning platform implementation, documenting requirements, leading UAT, and training end users.
Retail Merchandise Financial Planning |  Contract | Remote / Hybrid (ET)
About CapNexus
CapNexus is a specialized technology consulting firm connecting high-caliber consultants with leading retail and consumer brands. We place experienced professionals in implementation, transformation, and planning engagements where domain expertise drives measurable impact.
About the Role
Our client, a major retail organization headquartered in New York City, is in the midst of a Merchandise Financial Planning (MFP) platform implementation. We are seeking a Functional Business Analyst to serve as the critical bridge between the business and the implementation team. The right candidate brings deep retail planning knowledge, a consultative mindset, and the ability to guide end users through process change, UAT, and training.
Key Responsibilities
Partner with business stakeholders to document, validate, and refine MFP business processes and workflows.
Lead and facilitate User Acceptance Testing (UAT): write test scripts, coordinate testing sessions, track defects, and drive resolution.
Develop and deliver end-user training materials including job aids, quick reference guides, and instructor-led training sessions.
Create and maintain use cases, business requirements documentation, and functional specifications aligned with the MFP implementation.
Act as a subject-matter resource to end users during go-live and hypercare periods, answering functional questions and escalating issues appropriately.
Collaborate closely with technical consultants and vendors to translate business needs into system configuration requirements.
Support change management activities including stakeholder communication, impact assessments, and readiness reviews.
Facilitate working sessions and workshops with planning, merchandising, and finance teams to gather requirements and validate solution design.
Assist with data validation and reconciliation to ensure planning outputs align with business expectations.
Contribute to future-phase demand forecasting implementation as the engagement progresses (Board / Tulio).
Must-Have Qualifications
Hands-on experience with Merchandise Financial Planning (MFP): understands the end-to-end process including seasonal planning, open-to-buy, margin planning, and inventory targets.
Strong background in retail planning or retail operations â the client explicitly values industry knowledge over tool knowledge.
Demonstrated experience supporting or leading UAT in a retail systems implementation context.
Ability to develop clear, user-friendly training content and facilitate training sessions for non-technical retail business users.
Proven experience writing use cases, business requirements, and functional documentation.
Client-facing communication skills â comfortable presenting to planners, merchants, and finance leadership.
Comfortable working in a hybrid or remote model aligned to Eastern Time business hours.
Nice-to-Have Qualifications
Experience with Board or Tulio (CPM/planning platforms).
Know of / familiarity with demand forecasting, inventory planning, or supply chain planning for retail.  MFP and Demand Forecasting will be integrated.
Prior consulting or staff augmentation experience in a client-delivery environment.
Experience with Agile/iterative delivery methods.
What Success Looks Like in This Role
Business users feel supported and confident in the new MFP system by go-live.
UAT cycles are completed on schedule with defects properly documented and resolved.
Training materials are clear, concise, and immediately usable by retail planners.
The client views this consultant as a trusted advisor â someone who speaks the language of retail planning, not just technology.
We Offer
Job Type:Â 1099, Hybrid (ET)
Benefits:
Competitive salary based on experience
Work Location: Remote (mostly)
Capnexus is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive and safe environment for all employees. Experience comes in many forms, and weâre dedicated to adding new perspectives to the team. We encourage you to apply even if your experience doesnât perfectly align with what we have listed. We look forward to hearing from you.
No Agencies Please!
Build, optimize, and manage paid social and search campaigns for 50+ clients while delivering strategic insights and ROI analysis.
About Constellation:
Constellation is a cutting-edge AI solution that empowers highly regulated and complex industries with the insights and content they need to fuel their business. Specializing in industries such as healthcare, automotive, insurance, and finance, our powerful data/AI insights tools inform the creation of compliant content at scale. We enable our customers to harness their data and streamline the creation of localized, personalized content. A global, NYC-based company, Constellation has been revolutionizing marketing technology and data intelligence in order to drive exponential growth since its founding in 2016.
Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform.
About the Role: As a Growth Specialist, youâll be at the forefront of driving success for a rapidly expanding company, crafting and executing paid social, paid search, and programmatic campaigns that propel client objectives forward. From optimizing campaigns to delivering strategic insights, youâll be instrumental in maximizing ROI for clients across verticals. This role offers an exhilarating opportunity to make a significant impact, managing local, regional, and national campaigns for a diverse portfolio of 50+ clients, while collaborating closely with internal teams to ensure client satisfaction. If youâre ready to unleash your creativity, analytical prowess, and passion for digital marketing in a fast-paced environment, this is your chance to thrive and contribute to something extraordinary. This is a full-time, hybrid role based out of our headquarters at One World Trade Center, with in-office days on Tuesdays, Wednesdays, and Thursdays.
Role Responsibilities:
Job Requirements:
Nice to Haves:
Other Job Information:
This job description is not all inclusive. Constellation reserves the right to amend this job description at any time.
Benefits at Constellation:
Diversity & Inclusion:
Constellation is an Equal Opportunity Employer, committed to providing a diverse and inclusive environment. Here at Constellation we donât discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.
If you need an accommodation during any part of the interview process, due to a disability, please let your dedicated Talent Partner know.
Compensation Package:
The total compensation package is made up of base compensation, equity, and benefits
New York City: $70,000
#LI-Hybrid: hybrid positions
Senior Technical Manager leads wastewater engineering projects from design through operations, mentors junior engineers, and grows the regional wastewater practice for municipal clients.
Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.
Whatâs in it for you:
Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact â driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.
Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)
This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional onâsite presence on an asâneeded basis.
Travel: 20%
Who are we looking for:
The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curranâs wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.
$160,000 - $190,000 a year
This positionâs anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.
Group A (San Diego, CA) = $160,000 - $180,000
Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000
#LI-TB1
Mutual Dispute Resolution (MDR)
As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.
What this means:
AS PART OF THE APPLICATION PROCESS, YOUâLL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.
đ Review the full agreement here:Â Mutual Dispute Resolution Agreement
Employee Support & Benefits
Retirement Savings:
Time away from work:
Coverage and support for your needs and well-being:
Workplace Information
E-Verify Participation
Woodard & Curran participates in the U.S. Department of Homeland Securityâs E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.
đ View required Right to Work and E-Verify posters here.
Equal Employment Opportunity & Accessibility
Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.
đ View our Equal Employment Opportunity Policy
đ View the âWorkplace Discrimination is Illegalâ poster
Inclusion & Belonging
We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.
As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.
Recruitment Agency Policy
We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.
Text Message Communication Notice:
To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying âSTOP.â
Terms, Privacy & Use of AI in Hiring
đ Woodard & Curran Terms of Use
đ Woodard & Curran Privacy Statement
We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Product manager for finance systems platforms who owns delivery, roadmaps, and prioritization for critical accounting and revenue recognition software.
At Axon, weâre on a mission to Protect Life. Weâre explorers, pursuing societyâs most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, youâll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
At Axon, weâre on a mission to Protect Life. We pursue societyâs most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, youâll take ownership and drive real change. Youâll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.
Join Axonâs Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axonâs Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axonâs Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None
Product & Program Leadership
Act as the product manager and delivery lead for Axonâs Finance Systems, including consolidation, revenue, close management, and reporting platforms.
Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.
Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.
Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.
Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.
Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.
Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.
Product Ownership & Governance
Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.
Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.
Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.
Bachelorâs degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)
8+ years of experience in finance systems, business systems product management, or enterprise delivery roles
Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting
Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)
Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams
Ability to operate autonomously on ambiguous, high-impact initiatives
Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders
Collaborative, outcome-driven mindset with a passion for continuous improvement
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Base Pay Range
$142,500â$228,000 USD
Donât meet every single requirement? Thatâs ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youâre excited about this role and our mission to Protect Life but your experience doesnât align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axonâs mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axonâs impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. Weâre committed to hiring the best talent â regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances â and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Â Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Owns product strategy and delivery for Axon's finance systems portfolio, managing roadmaps, prioritizing investments, and driving measurable business outcomes across finance platforms.
At Axon, weâre on a mission to Protect Life. Weâre explorers, pursuing societyâs most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, youâll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
At Axon, weâre on a mission to Protect Life. We pursue societyâs most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, youâll take ownership and drive real change. Youâll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.
Join Axonâs Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axonâs Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axonâs Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None
Product & Program Leadership
Act as the product manager and delivery lead for Axonâs Finance Systems, including consolidation, revenue, close management, and reporting platforms.
Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.
Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.
Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.
Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.
Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.
Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.
Product Ownership & Governance
Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.
Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.
Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.
Bachelorâs degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)
8+ years of experience in finance systems, business systems product management, or enterprise delivery roles
Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting
Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)
Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams
Ability to operate autonomously on ambiguous, high-impact initiatives
Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders
Collaborative, outcome-driven mindset with a passion for continuous improvement
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Base Pay Range
$142,500â$228,000 USD
Donât meet every single requirement? Thatâs ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youâre excited about this role and our mission to Protect Life but your experience doesnât align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axonâs mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axonâs impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. Weâre committed to hiring the best talent â regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances â and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Â Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Develops gameplay systems, in-game components, and game infrastructure using C++/Python while working with distributed services and databases.
Wargaming is inviting talented Gameplay developers who are ready to learn a lot, take responsibility for the result of their work and meet the expectations of our players together with us. In our team you will have to solve interesting tasks related to the development of World of Tanks on the whole technological stack.
Benefits and perks are tailored to the local market and culture. Our benefits in Prague include:
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargamingâs titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.
Manages post-implementation customer relationships for enterprise clients, driving adoption and ROI while serving as a trusted advocate between customers and NiCE CX teams.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about?
After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customerâs trusted advocate within NiCE CX.
The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.
Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.
The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.
Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.
The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.
How will you make an impact
Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes
Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria
Drive adoption and value realisation, including AIâdriven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI
Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations
Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA
Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers
Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends
Gain a deep understanding of each customerâs environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact
Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps
Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience
Support customers through goâlive and postâgoâlive phases, building confidence and momentum as they mature in their use of the platform
Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio
Travel up to 25â30% to support customer success activities
Have you got what it takes?
Bachelorâs Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience
6+ yearsâ experience in Customer Success, Technical Account Management, Service Delivery, or similar customerâfacing roles within SaaS, telecommunications, or contact centre environments
Strong ability to translate technical and AIâdriven capabilities into business value and outcomes
Excellent analytical, problemâsolving, and customer engagement skills
Proven experience managing multiple customer accounts simultaneously
Excellent communication skills, both verbal and written
Ability to work effectively in a fastâpaced, customerâcentric environment
Proficient in Microsoft Office applications
Able to work independently with minimal supervision
Strong working knowledge of contact centre platforms, functionality, and design
Experience balancing technical discussions while maintaining strong executiveâlevel business relationships
You will have an advantage if you also have:
Understanding of networking, VoIP, and contact centre infrastructure
Knowledge of TCP/IP, SIP signalling, and telecommunications architecture
Familiarity with databases, SQL concepts, or scripting fundamentals
Experience with AI, analytics, automation, or digital CX technologies
Analytical, inquisitive, serviceâoriented mindset with a collaborative approach
Experience working across complex customer environments and stakeholder groups
Whatâs in it for you?
Join an ever growing, market disrupting, global company where the teams â comprised of the best of the best â work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.
If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Owns delivery and product management for Axon's Finance Systems portfolio, leading platform implementations and roadmap prioritization across finance operations.
At Axon, weâre on a mission to Protect Life. Weâre explorers, pursuing societyâs most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, youâll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
At Axon, weâre on a mission to Protect Life. We pursue societyâs most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, youâll take ownership and drive real change. Youâll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.
Join Axonâs Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axonâs Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axonâs Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None
Product & Program Leadership
Act as the product manager and delivery lead for Axonâs Finance Systems, including consolidation, revenue, close management, and reporting platforms.
Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.
Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.
Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.
Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.
Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.
Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.
Product Ownership & Governance
Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.
Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.
Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.
Bachelorâs degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)
8+ years of experience in finance systems, business systems product management, or enterprise delivery roles
Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting
Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)
Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams
Ability to operate autonomously on ambiguous, high-impact initiatives
Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders
Collaborative, outcome-driven mindset with a passion for continuous improvement
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Base Pay Range
$163,875â$223,200 USD
Donât meet every single requirement? Thatâs ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youâre excited about this role and our mission to Protect Life but your experience doesnât align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axonâs mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axonâs impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. Weâre committed to hiring the best talent â regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances â and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Â Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Principal CSM owns post-sale customer relationships, drives product adoption and ROI, and serves as the trusted advocate between enterprise clients and internal NiCE teams.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about?
After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customerâs trusted advocate within NiCE CX.
The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.
Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.
The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.
Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.
The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.
How will you make an impact
Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes
Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria
Drive adoption and value realisation, including AIâdriven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI
Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations
Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA
Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers
Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends
Gain a deep understanding of each customerâs environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact
Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps
Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience
Support customers through goâlive and postâgoâlive phases, building confidence and momentum as they mature in their use of the platform
Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio
Travel up to 25â30% to support customer success activities
Have you got what it takes?
Bachelorâs Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience
6+ yearsâ experience in Customer Success, Technical Account Management, Service Delivery, or similar customerâfacing roles within SaaS, telecommunications, or contact centre environments
Strong ability to translate technical and AIâdriven capabilities into business value and outcomes
Excellent analytical, problemâsolving, and customer engagement skills
Proven experience managing multiple customer accounts simultaneously
Excellent communication skills, both verbal and written
Ability to work effectively in a fastâpaced, customerâcentric environment
Proficient in Microsoft Office applications
Able to work independently with minimal supervision
Strong working knowledge of contact centre platforms, functionality, and design
Experience balancing technical discussions while maintaining strong executiveâlevel business relationships
You will have an advantage if you also have:
Understanding of networking, VoIP, and contact centre infrastructure
Knowledge of TCP/IP, SIP signalling, and telecommunications architecture
Familiarity with databases, SQL concepts, or scripting fundamentals
Experience with AI, analytics, automation, or digital CX technologies
Analytical, inquisitive, serviceâoriented mindset with a collaborative approach
Experience working across complex customer environments and stakeholder groups
Whatâs in it for you?
Join an ever growing, market disrupting, global company where the teams â comprised of the best of the best â work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.
If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Develops and executes go-to-market strategies with strategic partners, enabling agencies and SaaS companies to scale Duda's platform offerings.
Position Title: Sr Partner Marketing Manager
Reports to: CRO
Office Location: Louisville, CO
Work Arrangement: Hybrid (Tues, Wed, Thurs in-office)
Duda is a leading website platform for professionals, helping agencies, SaaS companies, and web teams build and manage high-quality websites at scale. Our flexible platform combines powerful design, collaboration, automation, and AI capabilities to help customers work faster and grow smarter. With teams across the US, Israel, Canada, Brazil, and the UK, we are building a collaborative, forward-thinking company focused on innovation, growth, and impact.
At our core, we embrace a collaborative and innovative culture that empowers teamwork, creativity, and ongoing learning. In Colorado, we provide a flexible hybrid work environment and are proud to have received multiple âBest Places to Workâ awards.
Duda is looking for a strategic and execution-oriented Channel Marketing Manager to join our growing team in Colorado. In this role, you will work closely with our strategic partners and Strategic Account Managers to help bring Dudaâs latest technology and solutions to market.
You will play a key role in enabling large media agencies and Vertical SaaS companies that serve SMBs to successfully package, position, and scale their offerings powered by the Duda platform. This role sits at the intersection of partnerships, marketing, sales enablement, and go-to-market strategy.
Our partners are located all over the world, with a primary presence in Europe and the United States, as well as growing ecosystems in Latin America (LATAM) and the Asia-Pacific (APAC) region.
The ideal candidate is highly collaborative, commercially minded, and passionate about helping partners succeed. You will work directly with partner GTM teams â including marketing, sales, enablement, and product marketing stakeholders to build scalable go-to-market programs, optimize offerings, and drive mutual growth.
To be successful in this role, you must have a deep understanding of SaaS and Agency go-to-market motions, partner ecosystems, SMB-focused solutions, and the ability to translate product capabilities into compelling business value.
We understand that experience comes in many forms. Even if you donât meet every qualification listed, we encourage you to apply if you believe youâd be a great fit for the role.
We offer a competitive and comprehensive compensation package, including base salary, health benefits and equity. We ensure equal pay for equal work and value diversity and belonging. While compensation offers will ultimately be based on the candidateâs skills and experiences, the range you can expect for this position is $150,000 to $180,000.
Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).
Duda is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.
