Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Sales SDR Manager (role based in Austin, TX – relocation package available)

Manages a team of Sales Development Representatives, leading outbound prospecting and pipeline generation efforts.

Lead Onsite Posted about 2 hours ago Jobicy AI
What this role involves
Who are we?At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals...
Read the full description
Sales Health Systems Business Development Manager (Hartford, CT)

Develops business relationships and partnership opportunities for a mental health care provider's health systems division.

Mid Onsite Posted about 2 hours ago Jobicy AI
What this role involves
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million...
Read the full description
Sales Health Systems Business Development Manager (Albany, NY)

Develops business relationships and partnerships with health systems to expand Lyra Health's mental health care services.

Mid Onsite Posted about 2 hours ago Jobicy AI
What this role involves
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million...
Read the full description
Sales SDR Manager (role based in Austin, TX – relocation package available)

Manages a team of Sales Development Representatives, leading outbound prospecting and pipeline development efforts.

Lead Onsite Posted about 2 hours ago Jobicy AI
What this role involves
Who are we?At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals...
Read the full description
Sales Health Systems Business Development Manager (Cleveland, OH)

Develops business relationships and partnerships with health systems to expand Lyra Health's mental health care services and market presence.

Mid Onsite Posted about 2 hours ago Jobicy AI
What this role involves
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million...
Read the full description
Sales Health Systems Business Development Manager (Albany, NY)

Develops business relationships and partnerships with health systems to expand mental health care service offerings and market reach.

Mid Onsite Posted about 2 hours ago Jobicy AI
What this role involves
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million...
Read the full description
Sales Health Systems Business Development Manager (Albany, NY)

Develops business relationships and partnerships with health systems to expand Lyra Health's mental health care services and market reach.

Mid Onsite Posted about 3 hours ago Jobicy AI
What this role involves
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million...
Read the full description
Finance Payroll Specialist

Processes monthly payroll cycles, manages employee lifecycle adjustments, ensures compliance with tax and labor laws, and reconciles benefits and statutory obligations across multiple entities.

Mid Onsite Posted about 3 hours ago RemoteOK Dev
What this role involves

OVERVIEW


The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.


Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter; arming talent with best-in-class resources and skills. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.


The Maples Group looks to add a Cayman Islands based Payroll Specialist to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.


Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.


About the Role

The Payroll Specialist is responsible for the accurate, timely, and compliant end‑to‑end processing of payroll across multiple Maples Group entities. This role ensures the integrity of payroll data, statutory compliance, benefits reconciliations, and compensation-related financial reporting. The Payroll Specialist works closely with Finance, HR, Blue Bison vendor, benefit providers, and external auditors to support payroll operations, compensation budgeting, bonus cycles, and continuous process improvement. Roles and responsibilities include:


  • End to End Payroll Delivery: Manage complete monthly payroll cycles, including all employee lifecycle and pay adjustments (hires, terminations, absences, overtime, bonuses, allowances, reimbursements, loans, and manual payments), ensuring accuracy, confidentiality, and timely delivery
  • Compliance & Risk Management: Ensure payroll compliance with labour laws, tax requirements, immigration rules, data privacy standards, and statutory obligations. Reconcile and submit pension contributions, manage cross jurisdiction requirements, and escalate tax or regulatory risks where appropriate
  • Benefits & Insurance Administration: Reconcile health, life, and other insurance deductions and employer contributions, investigate discrepancies, coordinate with HR and providers, and manage payroll related benefit payments including LTD
  • Compensation, Bonus & Budget Support: Support annual and interim bonus processes, assist with salary budgets, bonus forecasts, and headcount planning, and prepare compensation cost analyses and variance reporting for Finance leadership
  • Systems, Reporting & Controls: Maintain payroll and employee data integrity across payroll systems, HCM, and finance tools. Prepare payroll reports, reconciliations, journal entries, intercompany recharges, and audit documentation, and liaise with payroll vendors on system upgrades and issue resolution
  • Process Improvement: Identify opportunities for automation, efficiency gains, and strengthened controls, and support documentation and continuous improvement of payroll processes


EXPERIENCE


What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:


  • Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field
  • 4+ years of payroll experience, ideally in a multi‑entity environment
  • Strong understanding of payroll principles, statutory deductions, multi‑jurisdictional requirements, and benefits administration
  • Experience with Workday, Blue Bison, and financial systems
  • Advanced proficiency in Microsoft Excel
  • Knowledge of Cayman Islands and international payroll practices is an asset
  • Ability to maintain high precision in payroll processing, reconciliations, and reporting
  • Ability to demonstrate discretion in handling sensitive compensation and personal data
  • Strong understanding of statutory rules, labour laws, pension requirements, and data protection standards
  • Ability to manage multiple deadlines across payroll cycles, reconciliations, and audits
  • Excellent communication and stakeholder management skills


BENEFITS & REWARDS


The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:


  • Comprehensive health coverage (medical, dental and optical)
  • Competitive vacation packages
  • Educational assistance and professional development programmes
  • Savings or pension plan
  • Life insurance
  • Travel insurance
  • Global mental wellness programme
  • Sports clubs and social events


ABOUT MAPLES GROUP


Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.


You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.


Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made.


Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

Read the full description
Support Senior Technical Support Engineer Integrations at FloQast

Senior technical support engineer who resolves customer issues across accounting software integrations, performs backend configuration work, and mentors junior team members.

Senior Onsite Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

As a Senior Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast’s Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting, Audit, Compliance, Finance, IT, and more. Given the high-stakes roles that accuracy and deadlines play in these industries, we take pride in delivering timely and trustworthy technical resolutions. You’ll leverage deep product knowledge and a robust toolset to troubleshoot issues, perform hands-on technical engagements, and ensure customers realize the full value of FloQast.

Based in Sydney, this role is a foundational part of FloQast’s APAC go-to-market team, partnering closely with local Customer Success and Sales teams to deliver technical expertise to the region while also contributing to global Technical Support Engineering efforts.

Visa sponsorship is not available at this time.

What You’ll Do:

  • Own support cases from customers/colleagues/partners, applying proper prioritization and delivering clear and effective solutions primarily via email and screen share.

  • Troubleshoot error messages and unexpected behaviors, unblocking customers by identifying root causes and delivering technical resolutions.

  • Perform backend configuration work, including data transformations, uploads, and migrations, to maintain functionality and meet customer requirements.

  • Handle a wide range of L1, L2, and L3 support cases related to assigned Solution(s) and SME specialization(s), including ownership of the most technically demanding cases within the team.

  • Lead L3 case resolution end-to-end, coordinating with Engineering from initial triage through remediation; serves as the primary Support representative during P2 incidents and co-leads P0/P1 response alongside Support leadership.

  • Develop and maintain expertise in 4+ SME areas, with recognized depth that the broader team draws on.

  • Utilize internal admin tools (Super) to retrieve and modify account data (CRUD operations) and provide hands-on assistance within customer environments.

  • Leverage technical tools like session replay, log analysis, developer tools, and API clients (e.g., Postman) to perform troubleshooting.

  • Participate in daily standups and internal Slack discussions to collaborate on active tickets and projects.

  • Mentor fellow TSEs through shadowing sessions, ticket reviews, and live ticket collaboration.

  • Partner with local colleagues (ASM, ATC, PIC, AM, etc) on regional  customer implementations and post-launch initiatives, and contribute to internal APAC planning and reporting cadences.

  • Contribute to assigned special projects and initiatives, leveraging creative problem-solving skills to help the department achieve its goals.

What You’ll Bring:

  • Typically 7–10 years of experience in Technical Support, IT, or a related technical field.

  • High EQ with the ability to assess customer urgency and deliver accurate, timely, and empathetic support.

  • Ability to apply critical thinking to troubleshoot, diagnose, and resolve customer-reported technical issues.

  • Strong technical aptitude with the ability to quickly gain proficiency in complex products, including rapidly evolving features across an innovative platform.

  • Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

  • Team-first attitude and experience working cross-functionally with Engineering, Product, Customer Success, etc.

  • Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

  • Experience with ticketing systems (e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes.

  • Comfort using AI-assisted tools in day-to-day support workflows, including case summarization, knowledge retrieval, and troubleshooting assistance.

Nice to Haves:

  • Experience working in a B2B Fintech SaaS environment

  • Prior experience troubleshooting cloud-based platforms or enterprise applications, particularly ERPs or other accounting/finance tools.

  • Familiarity with regex, JSON, or basic scripting for log analysis, data troubleshooting, and API debugging.

  • Knowledge of authentication protocols (OAuth, SAML, SSO) and file transfer mechanisms (SFTP, REST APIs).

  • Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket deflection.

  • Familiarity with session replay or log analysis tools for debugging customer issues.

  • Experience mentoring or training other team members while collaborating on tickets, projects, or escalations.

  • Degree in a relevant field such as Information Systems, Information Technology, Business, Finance, Accounting, Engineering, Communications, Technical Writing, or a related discipline.

  • Multi-language support experience (e.g., bilingual English-Mandarin, English-German, etc).

#LI-BT1

#LI-Hybrid

About FloQast:

FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale.

Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:

Unwaveringly Authentic

Ambitious with Integrity

Empowered to Grow

Committed to Collaboration

Customer Obsessed in All Ways

FloQast is regularly rated as a Best Place to Work!

- Inc. Magazine’s Best Workplaces in 2025, 2024, 2023, 2022, and 2021

- Best Places to Work by LA Business Journal since 2017 (that’s 9 years!)

- Built In’s ​​Best Place to Work in Los Angeles 7 years in a row!

Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd .

If this aligns closely with what you are looking for, hit “Apply” and come join our growing team!

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Project Management Junior ServiceNow Consultant at Devoteam

Junior ServiceNow consultant implements enterprise system solutions, configures platforms, and manages change initiatives for large Danish organizations while developing technical and consulting skills.

Junior Onsite Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

Stillingsbeskrivelse

Er du (forholdsvis) nyuddannet og nysgerrig pü konsulentrollen med en AI drevet agenda, og vil du gerne arbejde med system- og procesimplementering for de største danske virksomheder? Vil du udvikle dig gennem certificeringer og vidensdeling, sü du virkelig kan gøre en mÌrkbar forskel, nür ServiceNow beslutninger skal trÌffes? Og kan du lide at tackle reelle problemer samtidig med, at du skubber forretningen fremad og holder dig opdateret pü ny teknisk viden?

Så bliv vores kommende kollega som konsulent i Devoteam med opstart 1 august 2026. 👋

🕟 Fuldtid

📍Centralt i København

💬 Dansk og engelsk

Du vil blive en del af et team, der sÌlger en kombination af konsulentydelser og software. Vi er eksperter i at hjÌlpe virksomheder gennem hele forløbet omkring ServiceNow platformen, og vi er dedikeret til at styrke vores teams med de bedste vÌrktøjer og fÌrdigheder til at udmÌrke sig i dagens AI-drevne verden. Som et supplement til vores AI-drevne fokus, er vi begyndt pü et globalt certificerings- og trÌningsprogram med det mül at 100% af Devoteamere skal trÌnes i GenAI.

I DK arbejder vi tæt sammen gennem hele implementeringsforløbet, både i opstart, udvikling og konfigurering samt implementering af løsninger, og vi følger altid løsningen helt ’hjem’ til kunden.

Vi gør en forskel for kunder i det offentlige og private

Vi hjÌlper de største og mest spÌndende virksomheder og offentlige organisationer med deres ServiceNow implementeringer, hvor vi rüdgiver omkring forretningsvÌrdi, strategi for implementering i organisationerne, teknisk konfiguration og design af komplekse systemintegrationer, forandringsledelse med et konstant fokus pü at levere vÌrdi til vores kunder. Eksempelvis har vi for en stor medicinalvirksomhed digitaliseret deres asset management i produktionen, med stor forretningsvÌrdi ift. effektivisering og compliance. Tilsvarende, for en stor offentlig organisation har vi designet og implementeret en digital løsning til onboarding af nye medarbejdere, hvor büde medarbejder og leder arbejder sammen digitalt pü en tidssvarende og effektiv müde.

Rollen som Junior konsulent

Som Junior Consultant hos os kommer du hurtigt til at løse konkrete opgaver for vores kunder. Du er fra starten med i projekterne, og er en del af teamet sideløbende med at du für grundig oplÌring og udvikling.

Det første år træder du ind i vores talentprogram, hvor du opbygger din tekniske viden, modtager løbende træning i de grundlæggende konsulentfærdigheder, og bliver certificeret i ServiceNow samt relevante internationale ’best practice’ og rammeværker såsom ITIL. Du vil blive en integreret del af udvalgte kundeprojekter, og vil blive udfordret på at bringe dine kompetencer og erfaringer hurtigt i spil i en reel kundekontekst.

Efter det første ür er du i stand til at:

  • Identificere og definere workflows og kravspecifikationer

  • Udvikle og konfigurere løsninger som understøtter kundens processer

  • Specificere processer baseret pĂĽ kundeinteraktion

  • Designe processer baseret pĂĽ specifikationer

Derudover har vi et Junior Consultant-Community, hvor der kan deles viden og erfaringer. Samtidig fĂĽr du en buddy og en masse erfarne ServiceNow konsulenter, som stĂĽr klar til sparring.

For at blive glad i rollen, skal du kunne se dig selv i følgende

  • Uddannet cand.it (IT-Produktudvikling, ingeniør, datalog eller tilsvarende)

  • Erfaring med JavaScript, CSS, HTML5, Angular eller andet scriptsprog

  • ForstĂĽr termer som REST, JSON og AJAX

  • Flydende i dansk og engelsk - bĂĽde i skrift og tale

Vi søger dig, der kan lide at sÌtte sig ind i nye omrüder, systemer og teknologier - nogle vil müske endda kalde dig teknisk overlegen med en konstant nysgerrighed i det komplekse. Vi gür op i at kunne formidle klare budskaber til vores kunder pü skrift og i tale, og vi hündterer skiftende arbejdsmiljøer i takt med forskellige projekter og behov ude hos vores kunder. Derfor er relationsopbygning og en varieret hverdag ogsü noget vi trives i.

Hvorfor arbejde med ServiceNow i Devoteam?

🧑‍💻 Spændende projekter med kunder og et kompetent team af kolleger - Devoteam er ServiceNow 2023 EMEA Elite Partner, og i 2025 fik vi anerkendelsen som ServiceNow Consulting and Implementation Partner og Customer Workflow Partner.

🌍 Fællesskab, sparring og vidensdeling med 80+ højt specialiserede ServiceNow konsulenter i teamet i Danmark og 750 på globalt plan.

🏡 Hybrid arbejdsdag med fleksibilitet.

🚀 Fokus på din udvikling gennem certificeringer og karriereplaner

👯 Sociale arrangementer og plads til den, du er.

Ansøgningsprocessen

Ansøg nemt med dit CV eller LinkedIn-profil.

Vi forventer at invitere til samtaler løbende fra maj 2026.

Har du spørgsmül, kontakt rekrutteringsansvarlig, Daisy Tsvetkova pü [email protected] / +45 71 75 70 22.

Devoteam skaber AI-drevet transformation for at skabe bĂŚredygtig vĂŚrdi

Devoteam er et førende digitalt konsulenthus med fokus pü integrering af AI drevne løsninger i vores samarbejde med kunder.

Vi er reprÌsenteret i 25 lande primÌrt i EMEA  med +11.000 ansatte. Lokalt i Danmark er vi omkring 350 medarbejdere og har to kontorer, Êt centralt i København og Êt centralt i Aarhus. Vi arbejder med kunder büde i den private og offentlige sektor.

I Danmark er vi fordelt pĂĽ 3 forretningsenheder, der hver isĂŚr arbejder omkring digital transformation pĂĽ forskellige mĂĽder: N Platform (ServiceNow), Digital Impulse (Management Consulting), og Data Driven.

Derudover er vi strategiske partnere med ServiceNow,  AWS, Google Cloud, og Microsoft.

Read the full description
Sales Strategic Account Executive at NiCE

Strategic Account Executive drives enterprise software sales in healthcare, identifying new opportunities and managing high-level client relationships to meet annual revenue quotas.

Senior Onsite Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions within the Healthcare industry. This position is required to increase revenue streams within business, commercial, and enterprise contact centers.

This position requires candidates reside within the East Coast.

How will you make an impact?

  • Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
  • Coordinate and lead all sales activities to achieve business goals.
  • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower’s strengths and can be implemented successfully.
  • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
  • Develop and maintain high-level relations with ‘C’levels.
  • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Have you got what it takes?

  • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
  • Minimum of 1-2 years selling AI Software Solutions
  • Strong understanding of AI technology & its applications
  • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
  • Collaborative approach to sales that includes working with multiple groups both internally and externally.
  • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and/or Conversational Ai solutions.
  • Experience/knowledge selling a full suite of SaaS products.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisite ID: 10650 Reporting into: Director of Sales

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Read the full description
Support Senior Technical Support Engineer Integrations at FloQast

Senior Technical Support Engineer who troubleshoots complex accounting platform issues, owns high-priority cases, and mentors team members across L1-L3 support levels.

Senior Onsite Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

As a Senior Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast’s Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting, Audit, Compliance, Finance, IT, and more. Given the high-stakes roles that accuracy and deadlines play in these industries, we take pride in delivering timely and trustworthy technical resolutions. You’ll leverage deep product knowledge and a robust toolset to troubleshoot issues, perform hands-on technical engagements, and ensure customers realize the full value of FloQast.

Based in Sydney, this role is a foundational part of FloQast’s APAC go-to-market team, partnering closely with local Customer Success and Sales teams to deliver technical expertise to the region while also contributing to global Technical Support Engineering efforts.

Visa sponsorship is not available at this time.

What You’ll Do:

  • Own support cases from customers/colleagues/partners, applying proper prioritization and delivering clear and effective solutions primarily via email and screen share.

  • Troubleshoot error messages and unexpected behaviors, unblocking customers by identifying root causes and delivering technical resolutions.

  • Perform backend configuration work, including data transformations, uploads, and migrations, to maintain functionality and meet customer requirements.

  • Handle a wide range of L1, L2, and L3 support cases related to assigned Solution(s) and SME specialization(s), including ownership of the most technically demanding cases within the team.

  • Lead L3 case resolution end-to-end, coordinating with Engineering from initial triage through remediation; serves as the primary Support representative during P2 incidents and co-leads P0/P1 response alongside Support leadership.

  • Develop and maintain expertise in 4+ SME areas, with recognized depth that the broader team draws on.

  • Utilize internal admin tools (Super) to retrieve and modify account data (CRUD operations) and provide hands-on assistance within customer environments.

  • Leverage technical tools like session replay, log analysis, developer tools, and API clients (e.g., Postman) to perform troubleshooting.

  • Participate in daily standups and internal Slack discussions to collaborate on active tickets and projects.

  • Mentor fellow TSEs through shadowing sessions, ticket reviews, and live ticket collaboration.

  • Partner with local colleagues (ASM, ATC, PIC, AM, etc) on regional  customer implementations and post-launch initiatives, and contribute to internal APAC planning and reporting cadences.

  • Contribute to assigned special projects and initiatives, leveraging creative problem-solving skills to help the department achieve its goals.

What You’ll Bring:

  • Typically 7–10 years of experience in Technical Support, IT, or a related technical field.

  • High EQ with the ability to assess customer urgency and deliver accurate, timely, and empathetic support.

  • Ability to apply critical thinking to troubleshoot, diagnose, and resolve customer-reported technical issues.

  • Strong technical aptitude with the ability to quickly gain proficiency in complex products, including rapidly evolving features across an innovative platform.

  • Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

  • Team-first attitude and experience working cross-functionally with Engineering, Product, Customer Success, etc.

  • Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

  • Experience with ticketing systems (e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes.

  • Comfort using AI-assisted tools in day-to-day support workflows, including case summarization, knowledge retrieval, and troubleshooting assistance.

Nice to Haves:

  • Experience working in a B2B Fintech SaaS environment

  • Prior experience troubleshooting cloud-based platforms or enterprise applications, particularly ERPs or other accounting/finance tools.

  • Familiarity with regex, JSON, or basic scripting for log analysis, data troubleshooting, and API debugging.

  • Knowledge of authentication protocols (OAuth, SAML, SSO) and file transfer mechanisms (SFTP, REST APIs).

  • Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket deflection.

  • Familiarity with session replay or log analysis tools for debugging customer issues.

  • Experience mentoring or training other team members while collaborating on tickets, projects, or escalations.

  • Degree in a relevant field such as Information Systems, Information Technology, Business, Finance, Accounting, Engineering, Communications, Technical Writing, or a related discipline.

  • Multi-language support experience (e.g., bilingual English-Mandarin, English-German, etc).

#LI-BT1

#LI-Hybrid

About FloQast:

FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale.

Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:

Unwaveringly Authentic

Ambitious with Integrity

Empowered to Grow

Committed to Collaboration

Customer Obsessed in All Ways

FloQast is regularly rated as a Best Place to Work!

- Inc. Magazine’s Best Workplaces in 2025, 2024, 2023, 2022, and 2021

- Best Places to Work by LA Business Journal since 2017 (that’s 9 years!)

- Built In’s ​​Best Place to Work in Los Angeles 7 years in a row!

Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd .

If this aligns closely with what you are looking for, hit “Apply” and come join our growing team!

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
HR Senior HR Business Partner at Axon Spain

Senior HR Business Partner provides strategic talent solutions, coaches leaders, and drives People Operations initiatives across a rapidly growing global organization.

Senior Onsite Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Are you ready to step into a pivotal role where your expertise as a strategic business partner can help shape the trajectory of a mission-driven organization in hypergrowth? As a Senior HR Business Partner at Axon, you’ll be at the forefront of our growth journey — supporting leaders across a rapidly expanding global organization.

Your passion for building, solving big problems, and delivering talent solutions at scale will give you the opportunity to drive real, lasting impact. By leveraging data, critical thinking, and strong root-cause analysis, you’ll influence leaders and deliver solutions that propel the business forward. If you’re driven by meaningful change in a high-growth environment, this is the role for you.

What You’ll Do

Location: Onsite at our Seattle, WA office 4 days a week

Reports to: Director, People Operations

Direct Reports: N/A

  • Build credibility as a Subject Matter Expert and trusted HR leader within the organizations you support, developing a reputation for operational excellence and creative problem-solving.
  • Identify and analyze gaps across the talent lifecycle — through strong root-cause analysis, design and execute simple, high-quality solutions to close them.
  • Use data to inspect and assess the health of your organization; leverage storytelling and insights to align leaders on talent strategies that increase motivation and retention.
  • Coach and develop leaders at all levels — from front-line managers to senior executives — raising their ability to lead high-performing, globally distributed teams.
  • Balance strategic thinking with tactical execution across a fast-paced, globally diverse organization; demonstrate a proactive, hands-on approach.
  • Drive execution of new People Operations programs and processes through collaboration and partnership, aligned to your organization’s talent strategies.
  • Identify and execute opportunities to simplify, refine, and scale global processes; partner effectively within a matrixed business partner organization.
  • Execute performance management, investigations, and related employee relations responsibilities with strong judgment, objectivity, and stakeholder management.
  • Build and foster strong relationships with employees, ensuring clear channels for questions, concerns, and escalation

What You Bring

  • Bachelor’s degree in Human Resources or a relevant field
  • 8+ years of human resources experience, with a minimum of 5 years in an HRBP or equivalent strategic HR role
  • Experience in high-growth, fast-paced organizations operating on a global scale
  • Strong project management and execution skills; ability to work autonomously and think independently
  • Excellent problem-solving, critical thinking, and root-cause analysis skills
  • Proven ability to build trust with leaders and managers at all levels of the organization
  • Comfortable navigating ambiguity and constantly shifting priorities
  • Experience working across a global, matrixed organization
  • Proficiency in Excel and other analytical tools, with ability to translate data into actionable insights
  • Strong communication, storytelling, and influence skills
  • Demonstrated coaching, consulting, and employee relations experience (including investigations and performance management)
  • Intellectual curiosity and a track record of continuous learning

Work Location

This role is based out of our Seattle, WA location and follows a hybrid schedule. We ask that team members work onsite Tuesdays through Fridays, with flexibility to work remotely on Mondays (unless there is an approved workplace accommodation). We believe connection fuels innovation, and our in-office culture fosters meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$117,559—$188,094 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Read the full description
Sales Strategic Account Executive at NiCE

Strategic Account Executive sells enterprise AI software solutions to healthcare contact centers, building relationships with C-level executives and closing large deals.

Senior Onsite Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions within the Healthcare industry. This position is required to increase revenue streams within business, commercial, and enterprise contact centers.

This position requires candidates reside within the East Coast.

How will you make an impact?

  • Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
  • Coordinate and lead all sales activities to achieve business goals.
  • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower’s strengths and can be implemented successfully.
  • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
  • Develop and maintain high-level relations with ‘C’levels.
  • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Have you got what it takes?

  • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
  • Minimum of 1-2 years selling AI Software Solutions
  • Strong understanding of AI technology & its applications
  • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
  • Collaborative approach to sales that includes working with multiple groups both internally and externally.
  • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
  • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and/or Conversational Ai solutions.
  • Experience/knowledge selling a full suite of SaaS products.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisite ID: 10650 Reporting into: Director of Sales

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Read the full description
Sales Sales Representative – Infectious Disease – Netherlands

Field-based sales representative selling infectious disease products to healthcare providers in the Netherlands.

Junior Onsite Posted 1 day ago Jobicy AI
What this role involves
JOB DESCRIPTION:field-based/part-time or full-timeAbout AbbottAt Abbott, we’re committed to helping people live their best possible life through the power of health. For more than 125 years, we’ve brought new products...
Read the full description
Engineer Vice President, Engineering, Core Platform & Infrastructure at Celonis

VP Engineering leads core platform and infrastructure teams building scalable cloud architecture, identity systems, and developer tooling across AWS/Azure/GCP for enterprise SaaS.

Exec Onsite Posted 2 days ago RemoteFirstJobs Product
What this role involves

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Role:

We are looking for a senior executive in Germany, Munich, to lead our Global Core Platform and Infrastructure function. The VP of Core Platform & Infrastructure is a high-impact engineering executive responsible for the foundational technical layers that power the entire Celonis ecosystem. You will lead the engineering teams that build and operate the “Metadata Platform,” the “Platform Core Services” (PCS), and the “Platform Infrastructure” (PI). Your mission is to architect and provide a robust, secure, and scalable technical foundation that allows every Celonaut in the engineering organization to deliver enterprise-ready capabilities with maximum autonomy and minimum friction.

The work you’ll do:

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Strategic Technical Leadership & Architecture

  • Platform Evolution: Drive the “Bedrock” infrastructure strategy and architecture across AWS, Azure, and GCP, overseeing the Kubernetes platform, Traffic routing (Cilium), and IaC automation (Celoplane/Argo CD).
  • Foundational Excellence: Lead the PCS engineering organization to build and deliver standards-based Identity Management, Provisioning, and Licensing systems that enhance the overall resilience, security, and future-readiness of the Celonis platform backend.
  • Data Infrastructure Stewardship: Manage the technical lifecycle and architecture of the Metadata Platform, engineering secure, high-availability data layers through services like PacMan, RabbitMQ (messaging), and Redis (caching).
  • Internal Developer Experience (DevEx): Continuously evolve our internal tooling and foundational services, empowering internal engineering squads to autonomously deliver scalable capabilities via robust self-service APIs and automated pipelines.
  • Global Market Expansion Infrastructure: Act as the primary technical driver for automated market expansion into new realms via the Orbit platform, ensuring a highly available, trusted foundation for enterprise scaling.

Engineering Strategy & Execution

  • Platform Delivery Strategy: Lead the engineering lifecycle for internal tools and core services, driving a culture of technical excellence by defining strict SLAs, developer-centric documentation, and highly reliable self-service architectures for all Celonauts.
  • Cross-Functional Technical Orchestration: Act as the primary technical interface with other Engineering leaders to prioritize foundational “Enterprise-Ready” backend features—such as advanced licensing models and complex identity governance—ensuring they are built and delivered as proactive enablers.
  • Standardization & Modernization: Define and execute the technical roadmap for the deployment of secure, scalable, and standards-based identity and authentication architectures, deprecating and replacing legacy backend mechanisms across the platform.

The qualifications you need:

  • Proven Executive Experience: 10+ years in software engineering leadership, specifically managing large-scale cloud-native platforms, infrastructure engineering, and shared service organizations.
  • Technical Depth: Deep, hands-on architectural expertise in Kubernetes, multi-cloud environments (AWS, Azure, GCP), and modern identity standards (OIDC/SAML/OAuth).
  • Infrastructure Specialist: Significant engineering experience with Infrastructure-as-Code (IaC), automated routing/connectivity (Cilium), and global realm automation at an enterprise scale.
  • Platform Engineering Mindset: A strong focus on building robust Internal Developer Platforms (IDP), balancing the technical scaling needs of internal developer squads with strict enterprise architecture and security requirements.
  • Data Services Proficiency: Solid technical understanding of managing and scaling distributed data services, including block/object storage, messaging layers (RabbitMQ), and caching (Redis).
  • Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field required; Advanced degree, PhD, or similar preferred.

What Celonis can offer you:

  • Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
  • Ownership from Day 1: Every full-time “Celonaut” is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
  • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
  • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
  • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
  • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated “Wellness Weeks” that prioritize work/life balance.
  • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
  • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
  • Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that’s when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Read the full description
Support Senior Customer Engineer Web3 at Cloudflare

Senior technical advisor who owns the technical relationship with enterprise customers from discovery through adoption, using AI workflows to drive architectural design and business outcomes.

Senior Onsite Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Work Location: Singapore

About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Key Responsibilities

  • Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
  • Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
  • Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
  • Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
  • AI Orchestration & Workflow Automation: Act as an “AI-Augmented” engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.

Minimum Qualifications

  • Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
  • Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
  • Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.

Strongly Preferred Qualifications (The “Good-to-Haves”)

  • Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare’s developer platform and AI ecosystem, specifically Workers AI and AI Gateway.
  • Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
  • Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.

Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Read the full description
Operations Regional Supply Manager at sweetgreen

Oversees regional supply chain operations including logistics, inventory management, procurement, and distribution across a multi-location food service network.

Senior Onsite Posted 2 days ago RemoteFirstJobs Product
What this role involves

Regional Supply Manager (Eastern) (Central)

Position: Regional Supply Manager

Reports to: Senior Manager of Supply Management

Location: In Market

Travel: Extensive Travel Required (50%)

Overview: The Regional Supply Manager will oversee supply chain operations across the network and work as a team to service the fleet.  These roles will own supply oversight of produce channels, grocery channel management, services and smallwares channels in order to ensure efficient logistics, product supply, distribution operations and purchasing operations within their respective regions.

Responsibilities:

Execute Current Business Plan:

  • Manage cost structures, aligning cost of goods sold with company financial targets.

  • Achieve cost savings targets through strategic initiatives.

  • Enhance operator service metrics, including on-time delivery, order accuracy, and full specifications compliance.

  • Use data to track and implement performance dashboards, leading metrics and KPI and report supply chain performance.

  • Plan & Execute Logistics, Product Supply, Distribution Services and Purchasing Operations business processes toward intended outcomes.

  • Plan & Execute risk management programs as needed.

Develop Future Business Plans:

  • Execute comprehensive supply management plans for the for (3 Year NPV) 36 periods forward including SG’s financial plan for the coming year.

  • Develop robust business cases with three-year projections ensuring positive Net Present Value (NPV) and key stakeholder engagement across the organization.

  • Leverage data analytics to forecast demand and optimize supply strategies in conjunction with supply chain peers and internal + external stakeholders,

Regional Logistics Management:

  • Optimize transportation and distribution within the region working collaboratively with farmers, suppliers, distributors and operators using logistics and transportation management techniques and relationships..

  • Coordinate supplier allocations and transportation mode selection through data-driven decision making.

  • Oversee the execution of regional supply chain systems in real-time.

Product Supply Coordination:

  • Manage regional inventory levels using inventory visibility software to support promotions, tests, and product transitions.

  • Direct regional trading partners on phase-in and phase-out processes.

  • Monitor regional supply chains for compliance with inventory management directives through predictive analytics.

Distribution Operations Oversight:

  • Ensure third-party distributors meet on-time, case-fill, and perfect order compliance.

  • Maintain competitive pricing and foster cooperative relationships between regional distribution centers and stores through performance metrics and regular reviews and relationship management.

  • Oversee last-mile delivery operations within the region.

Stakeholder Coordination:

  • Work closely with regional farmers, suppliers, distributors, and internal teams to align schedules and data creating integrated communication platforms.

  • Manage regional purchasing operations to ensure high-quality data integrity through regular audits and data validation.

  • Support regional culinary and marketing initiatives with efficient supply chain solutions using advanced procurement analytics.

Qualifications:

  • Technical Expertise:

    • Experience in regional supply chain management, logistics, and distribution operations with proficiency in advanced logistics and inventory management systems.

    • Strong analytical skills with expertise in transportation and inventory management technologies.

    • Working knowledge of procurement processes and regional supply chain dynamics with a focus on data-driven decision making.

  • Sustainability Focus:

    • Commitment to promoting sustainability in regional supply chain practices with experience in implementing sustainable logistics and procurement strategies.

    • Knowledge of regenerative agriculture; animal welfare standards; Greenhouse Emissions Scope 1, 2 & 3,; Foodservice Traceability Systems and waste systems are beneficial

  • Leadership and Communication:

    • Strong leadership skills with experience influencing success in regional teams and partnerships.

    • Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.

  • Strategic and Analytical Thinking:

    • Ability to develop and implement strategic regional supply chain initiatives.

    • Strong problem-solving skills and the ability to think analytically and strategically.

Key Metrics:

  • Role-Specific Key Metrics:

    • Regional logistics cost optimization and efficiency.

    • Regional inventory level management and compliance.

    • Regional distribution operations performance (on-time, case-fill, perfect order).

    • Regional purchasing operations efficiency and data integrity.

  • Macro Key Metrics:

    • Safety:

      • Ensure 100% adherence to food safety regulations and protocols in the region through regular audits and continuous improvement.

      • Implement proactive personnel safety programs and training within regional supply chain operations.

      • Promote public safety by ensuring regional products meet all safety standards from distribution centers to stores.

    • Service:

      • Achieve a 98% service level agreement (SLA) adherence rate with regional partners.

      • Ensure seamless coordination with regional third-party distributors to meet service expectations.

    • Cost:

      • Align regional product and service costs with company affordability targets, achieving a minimum of 5% annual cost savings.

      • Maintain cost-effectiveness in regional logistics and procurement operations.

    • Quality:

      • Implement and sustain six-sigma processes to achieve a zero-defect rate in regional supply chain operations.

      • Ensure business processes are consistently repeatable with minimal variation within the region.

    • Growth:

      • Ensure sustainable sourcing practices for regional products.

      • Reduce environmental impact by achieving a 10% reduction in greenhouse gas emissions annually in the region.

What you’ll get:

  • Highly competitive pay + bonus plan
  • Three different medical plans to suit your and your family’s needs
  • Dental and Vision insurance
  • Flexible PTO plan
  • 401k program
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government’s E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Salary range for this role:

Starting salary range based on experience

$90,000—$119,000 USD

Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE.

sweetgreen participates in the federal government’s E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Read the full description
Sales Junior Sales Development Representative at CLUSE

Identify and pitch CLUSE watch collections to new retail stores across France, build prospect lists, and conduct sales conversations to expand the brand's B2B distribution network.

Junior Onsite Posted 2 days ago RemoteFirstJobs Product
What this role involves

Working at CLUSE

Do you want to be part of one of the most exciting watch and lifestyle brands in Europe? CLUSE started in the Netherlands in 2013 and is now active in more than 20 countries with over 2,000 points of sale worldwide. We are a young and dynamic company (average age of 30) with an enthusiastic, international team. Our culture is open and informal and since we have more than 10 different nationalities, English is our go-to language!

About the role

Are you someone who gets energy from opening new points of sales, has no problem picking up the phone and is excited about the dynamics of fashion and retail? As a Junior Sales Development Representative your main focus is acquiring qualitative new physical points of sale for CLUSE. With your commercial mindset and proactive approach, you know how to spot opportunities and drive growth across new markets and accounts.

From our office in Amsterdam, you actively search for potential retailers that fit the CLUSE brand. You build prospect lists, research the right watch & jewellery stores, and fashion & lifestyle stores, and independently reach out to introduce our brand and present our collections. You run pitch conversations by phone, video calls and email, and convince prospects to introduce CLUSE in their stores for the first time. Once a new client is on board, you hand over the relationship to an Account Manager and our Sales Support team, allowing you to stay focused on what you do best: opening new doors and driving growth.

In the long term, you will work across multiple international markets where CLUSE is active, but initially the focus is on France. CLUSE’s brand awareness in France is very high, yet there are hundreds of watch resellers - among them large multi store accounts - where CLUSE is not yet present. It is your task to change this! You will work closely with your colleagues in the Sales and Sales Support team and get all the space to develop yourself further in a commercial role.

You are willing to travel regularly and go on multi-day road trips by car across France to visit key prospects and build strong relationships in the market.

In short, this is an entry-level commercial role where every day is about expanding CLUSE’s B2B network. A role for someone who is ambitious, commercial, proactive and eager to make a direct impact on the growth of CLUSE.

Responsibilities

  • New business acquisition: every day you identify, approach and convert new retailers;

  • Prospecting: you build and maintain a structured pipeline of potential accounts initially focused on France and gradually expanding across multiple international markets;

  • Pitching: you present CLUSE and our collections convincingly via phone, video calls and email;

  • Research: you use market data, social media, retail insights as well as our current customer and prospect database to select the right stores that match the CLUSE DNA;

  • Collaboration: you work closely with colleagues in the Sales and Sales Support team and ensure a smooth handover of new accounts once the first order has been placed;

  • Representation: in every interaction with potential clients, you act as an enthusiastic and professional ambassador for CLUSE.

  • Bachelor/master’s degree in economics, business administration, sales or any related field;

  • You speak fluent French and English;

  • You are a go-getter with guts: cold outreach does not scare you as it is a major part of your daily work;

  • You have a commercial mindset and the ambition to prove yourself in new business;

  • You are a strong communicator and quickly build a good connection with new people;

  • You are passionate about the fashion and retail industry;

  • You are available full-time and will work from our office in Amsterdam.

  • We offer a salary in line with industry standards;

  • 25 holidays per year on a full-time basis (40 hours);

  • 8% holiday allowance and pension scheme;

  • Travel allowance if you live more than 10 km from the office;

  • Employee discount on CLUSE products and a CLUSE product of your choice as a welcome gift;

  • Company laptop and phone;

  • An office with a beautiful view over the Houthavens;

  • Flexible work-from-home policy (three days office - two days at home);

  • Fun events organized by the Social Events Team that you definitely do not want to miss!

Curious?

Apply now! We would love to tell you more about this role, our team and the story behind CLUSE. Hopefully we will speak with you soon!

Curious about what we do with the personal data that we receive from you in response to this vacancy? Please refer to our privacy policy under ‘job application’.

Read the full description
Data Analytics Business Systems Analyst Life Systems at Protective Life

Analyzes complex business requirements and system changes for life insurance products, manages QA testing, production support, and trains end-users on system modifications.

Mid Onsite Posted 3 days ago RemoteFirstJobs Product
What this role involves

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Life Systems team, IT Business Solutions division of Protective Life Corporation has an opening for a Business Systems Analyst in our Birmingham, Alabama home office.  This role focuses on working with the Information Technology (IT) staff and Business Partners to implement new or enhanced Life products into our Sales Illustration and Policy Administration systems.

The qualified candidate will be responsible for thorough analysis of complex information and requirements, certifying changes made to our systems, developing and maintaining certain system values and settings, providing complex business consulting support to the IT staff and customers, and to influence others in IT and customer areas through teaching/sharing of specialized knowledge and/or leadership roles

Responsibilities:

  • Quality Assurance/Testing:  Ensures complex products, goods and services satisfy customer requirements using a standard process methodology.
  • Actively participates in reviews of code, specifications, requirements, etc. to develop, document and implement repeatable test plans.  Proactively diagnoses problems through research, analysis, and understanding of structured languages.
  • Requirement Process: Using a structured approach, develops a comprehensive set of requirements or business models necessary to create the desired sustainable “to be” business environment. Translates end-user requirements into workflow and procedural changes and specifications for complex system modifications as appropriate.
  • Production Support:  Diagnoses and manages complex software defects and system anomalies to a successful resolution.  Works with software developers to resolve complex problems and provides detailed diagnostic information.  Consults with end-users concerning corrective actions as needed in a calm and professional manner.
  • Application Configuration:  Creates, maintains and coordinates updates to complex critical system data elements and configurable applications, including rules, values, tables and output with little or no development resource assistance.  Understands complex data structure and database schemas.
  • Training:  Prepares end-user procedures and manuals and provides end-user training for complex new or changed system functionality. Motivates fellow team members through knowledge sharing and mentoring.
  • Project Management:  Documents complex project phases, provides regular status updates and creates effective release/implementation plans.
  • IT Influence/Leadership:  Represents the team in interdepartmental projects and corporate initiatives; consults with the business area on the complex system-related issues and makes recommendations for better utilizing the available technology.

Qualifications:

  • Typically, 2+ years of applicable work and/or technical experience
  • Typically, post-secondary degree, with a technical concentration, in a discipline such as: Management Information Systems, Computer Science, Statistics, or Applied Mathematics, applicable work experience in either a technical field or the life insurance or annuity industry may be substituted.
  • Life policy administration or financial system experience is preferred.
  • General underst: life insanding of life products and policy administration is preferred.
  • Must be able to comprehend, analyze, and interpret complex life product specifications and calculations.
  • Advanced knowledge of Microsoft Excel, including pivot tables, lookups, and formulas is preferred.

Skills Required

  • A thorough understanding of the system’s underlying values, tables, and codes and their impact on system processing
  • Complex analytical and problem solving skills
  • Demonstrates a complex working knowledge of systems and software development concepts, practices and procedures
  • Ability to work effectively under very tight deadline pressure
  • Proficiency in pertinent tools and software necessary for the position
  • Ability to plan, schedule and execute multiple concurrent activities
  • Clear use of the English language in written and oral communications and the ability to interpret and communicate technical information to non-technical personnel and vice versa
  • Complex presentation and negotiation skills and the ability to lead meetings professionally and effectively
  • Ability to act with diplomacy in resolving conflict, consulting and in acting as an agent in charge
  • Must be self- motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development

$63,500 - $93,167 a year

Protective’s targeted salary range for this position is $63,500 to $93,167. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

#LI-VG1

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description